Refund policy

Returns: We understand it is a bit tricky to shop online sometimes. Therefore, We offer a 30-day return policy on all products if the product has a manufacturing defect. To return an item, please contact our customer service team within 30 days of receiving your order. 

• To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
• The issue is documented with unboxing videos and detailed photos of the defect

• Refund is at the order price (shipping costs and vouchers are not refundable)

• To start a return, you can contact us at Wonder.kidaus18@gmail.com.

• If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
• Important: Items sent back to us without first requesting a return will not be accepted.
• Friendly Reminder: We cannot accept returns on sale items or gift cards.

Refund: A small fee will be deducted from the refund to partly cover the original postage and packaging. This fee is 10% of the order value or $7.95 whichever is greater.

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
• Please remember it can take some time for your bank or credit card company to process and post the refund too.
• If more than 15 business days have passed since we’ve approved your return, please contact us at Wonder.kidaus18@gmail.com

Defective or incorrect items: If the product is defective, please kindly contact our customer service team via the email Wonder.kidaus18@gmail.com within 14 days of receiving the product. We will respond as soon as possible and advise you of your next step.

If you have any further inquiries about the return of an item, simply contact us at Wonder.kidaus18@gmail.com